In a fast-paced world where mobility and convenience matter more than ever, having access to secure and flexible storage solutions is essential. Whether it’s for personal items during a move, extra inventory for a business, or simply decluttering a living space, reliable storage facilities make a big difference. Extra Space Storage is a leading name in the self-storage industry, offering modern, clean, and secure units across the United States. With a strong reputation built on customer service, convenience, and innovation, Extra Space Storage stands out as a trusted partner for individuals and businesses alike.
Company Overview
Extra Space Storage is one of the largest operators of self-storage facilities in the U.S., with thousands of locations spanning urban and suburban areas. The company was founded in 1977 and has grown steadily to become a major player in the real estate investment trust (REIT) sector, specializing in self-storage. Its success stems from a strong commitment to service, technology integration, and providing customers with a safe and seamless storage experience.
National Reach
With more than 2,000 storage facilities nationwide, Extra Space Storage has a wide geographic footprint. This allows customers to find conveniently located storage units whether they are in major metropolitan areas, small towns, or somewhere in between. The company continues to expand, often acquiring or developing new properties in high-demand locations.
Storage Unit Options
One of the reasons Extra Space Storage is a top choice for customers is the variety of unit sizes and features available. From small lockers for a few boxes to large units that can hold the contents of an entire house, the company provides flexible options to suit different needs.
Types of Units Offered
- Standard Storage Units: Ideal for everyday items, furniture, and household goods.
- Climate-Controlled Units: Perfect for sensitive items like electronics, antiques, and artwork.
- Drive-Up Access Units: Convenient for loading and unloading directly from a vehicle.
- Vehicle Storage: Suitable for cars, boats, RVs, and motorcycles.
- Business Storage: Designed to support commercial needs like document storage or inventory management.
Features and Amenities
Extra Space Storage prioritizes convenience and safety in all its facilities. Many locations are equipped with advanced features that enhance the customer experience and protect stored belongings.
Key Features
- 24/7 video surveillance
- Electronic gate access with personalized entry codes
- On-site managers and staff support
- Bright lighting and wide aisles for easy navigation
- Online account management and bill pay
- Month-to-month rental flexibility
These amenities reflect the company’s focus on providing more than just storage they offer peace of mind and a hassle-free process from start to finish.
Customer Service and Support
One of the standout elements of Extra Space Storage is its dedication to customer satisfaction. From the moment a customer contacts a facility or visits the website, they receive professional, helpful service aimed at making the storage process easy and stress-free.
Responsive Support Teams
Each location typically has trained staff on-site to answer questions, provide tours, and help choose the right unit. The company’s online platform also allows customers to reserve units, make payments, or request assistance with minimal effort.
Why Choose Extra Space Storage?
Many people wonder what sets Extra Space Storage apart from other self-storage providers. Several factors make it a top choice for individuals, families, and businesses across the country.
Benefits of Choosing Extra Space
- Security: Advanced monitoring systems and restricted access protect belongings around the clock.
- Accessibility: Facilities are open seven days a week, with convenient access hours.
- Cleanliness: Units and common areas are regularly cleaned and well-maintained.
- Transparency: No hidden fees and clear rental agreements help customers understand what they’re paying for.
- Promotions: Many locations offer introductory discounts such as the first month free or half-price deals.
Technology Integration
Extra Space Storage has embraced digital innovation to improve the customer experience. Through its website and mobile tools, users can browse available units, compare prices, reserve online, and manage their accounts remotely.
Online Features
- Unit availability and pricing updates in real-time
- Online reservations without a credit card
- Digital lease signing and automated billing
- Virtual facility tours and photo galleries
This tech-forward approach helps streamline the storage process and supports a contactless experience, especially useful for busy individuals and businesses.
Community and Environmental Responsibility
Beyond providing storage services, Extra Space Storage is involved in community support and sustainability initiatives. The company has invested in solar panels and energy-efficient lighting across many of its properties. These efforts reduce the environmental impact of operations while contributing to a greener future.
Green Initiatives
- Solar energy systems on facility rooftops
- LED lighting to lower electricity usage
- Recycling programs and environmentally safe practices
This commitment to sustainability aligns with modern consumer values and demonstrates that Extra Space Storage is not just a business it’s part of the communities it serves.
Who Uses Extra Space Storage?
Customers from all walks of life use Extra Space Storage. The service is especially helpful for people undergoing life transitions, such as moving, downsizing, or remodeling. Small business owners and contractors also rely on Extra Space for storing tools, documents, and excess inventory.
Popular Use Cases
- College students storing items over summer break
- Families relocating or renovating their homes
- Military members on deployment needing secure space
- Online sellers needing extra inventory space
- Travelers storing vehicles or belongings during long trips
Extra Space Storage has become a leading name in self-storage by combining convenience, security, and customer-focused service. With a wide network of clean and modern facilities, a variety of unit options, and innovative digital tools, they offer an efficient solution for anyone needing extra room in their life. Whether you’re storing for a few weeks or several months, Extra Space Storage provides the flexibility and peace of mind you need, making it a smart choice for residential and commercial customers alike.