Xanterra Parks & Resorts is a hospitality company known for managing lodges, restaurants, tours, and other services within some of the most iconic national parks in the United States. With a focus on sustainability, guest satisfaction, and preserving natural heritage, Xanterra plays a major role in shaping the visitor experience in destinations like the Grand Canyon, Yellowstone, Zion, and many more. The company blends environmental stewardship with modern hospitality, offering travelers an opportunity to connect with nature while enjoying comfortable accommodations and guided experiences.
About Xanterra Parks & Resorts
Company Background and Mission
Xanterra Parks & Resorts is a privately owned company that specializes in operating hospitality services in national and state parks, as well as cultural landmarks. The company is headquartered in Greenwood Village, Colorado, and has roots dating back to the Fred Harvey Company, a pioneer in park tourism and hospitality during the 19th century.
The mission of Xanterra is centered on providing unforgettable travel experiences while remaining committed to environmental and social responsibility. It operates under the core values of integrity, innovation, and care for the natural world. Xanterra continues to expand its reach by managing resorts, cruises, rail services, and tour operations across the country.
Commitment to Sustainability
One of the most defining characteristics of Xanterra is its long-standing commitment to sustainability. The company invests heavily in reducing its carbon footprint, conserving water, managing waste responsibly, and protecting the ecosystems where it operates. It has received numerous awards for its environmental initiatives, including recognition from the Environmental Protection Agency (EPA).
National Parks Served by Xanterra
Key Park Locations
Xanterra is the authorized concessioner for lodging and other guest services in many major national parks. Some of the most well-known locations include:
- Grand Canyon National Park (South Rim): Xanterra operates lodges like El Tovar, Bright Angel, and Maswik Lodge.
- Yellowstone National Park: Historic properties such as Old Faithful Inn and Lake Yellowstone Hotel are managed by Xanterra.
- Zion National Park: Xanterra runs the Zion Lodge, the only accommodation within the park.
- Rocky Mountain National Park: While not operating in-park lodging, Xanterra offers tour services through affiliated ventures.
- Crater Lake National Park: The Crater Lake Lodge and Mazama Village are part of the Xanterra portfolio.
Services Offered
In these parks, Xanterra provides a full range of hospitality services:
- Lodging and cabins with rustic charm and modern amenities
- Dining options including fine dining, casual cafes, and general stores
- Guided tours, hiking adventures, and transportation services
- Souvenir shops featuring local crafts and eco-conscious products
Unique Lodging Experiences
Historic and Iconic Hotels
Staying in a Xanterra-managed lodge is more than just booking a room it’s about experiencing history and culture. Properties like the Old Faithful Inn in Yellowstone, built in 1904, and El Tovar at the Grand Canyon offer guests a glimpse into the early days of American tourism. These lodges are known for their distinctive architecture, handcrafted interiors, and close proximity to natural wonders.
Eco-Friendly Accommodations
Many of Xanterra’s properties have undergone renovations to meet modern sustainability standards. Solar panels, low-flow plumbing fixtures, recycling programs, and energy-efficient heating systems are all part of the initiative to preserve the parks for future generations.
Tour and Travel Experiences
Guided Adventures
In addition to lodging, Xanterra offers a variety of tour options designed to enhance the visitor’s park experience. These include:
- Guided hikes with naturalists
- Scenic bus tours and wildlife safaris
- Cultural interpretation and ranger-led presentations
- Boat cruises and rafting trips (where available)
These tours are designed to educate visitors about geology, wildlife, and park history, enriching the overall journey through America’s natural treasures.
Other Travel Brands Under Xanterra
Xanterra also operates other travel-related businesses, including:
- Windstar Cruises: A luxury small-ship cruise line known for unique destinations and personalized service.
- Grand Canyon Railway: Offers scenic train rides to the South Rim with entertainment and history on board.
- VBT Bicycling Vacations: Organizes guided bike tours across the U.S. and internationally.
- Country Walkers: Specializes in walking tours that explore cultural and natural landmarks on foot.
Dining with a View
Park-Based Restaurants
Dining is another major component of the Xanterra experience. From full-service restaurants to grab-and-go snack bars, food options are integrated into the park experience with menus inspired by regional cuisine. Examples include:
- Arizona Room at the Grand Canyon: Specializes in Southwestern fare with views of the canyon.
- Old Faithful Dining Room: Serves hearty meals using sustainable and locally sourced ingredients.
- Zion Lodge Red Rock Grill: Offers American classics with panoramic views of red rock cliffs.
Farm-to-Table Commitment
Many restaurants managed by Xanterra emphasize farm-to-table ingredients. They collaborate with local farmers and use organic produce whenever possible. This commitment not only supports local economies but also aligns with Xanterra’s mission of reducing its environmental impact.
Guest Reviews and Reputation
Positive Feedback
Guests who stay at Xanterra-operated properties often highlight the following strengths:
- Authentic atmosphere and historic charm
- Knowledgeable and friendly staff
- Convenient access to national park attractions
- Well-maintained and clean facilities
Families, nature lovers, and solo travelers alike appreciate the balance of comfort and adventure that Xanterra properties offer.
Challenges and Suggestions
As with any hospitality business, there are occasional critiques. Some guests mention that:
- Rooms may be older in historic buildings
- Prices can be higher due to location within national parks
- Internet and cell reception are limited in remote areas
However, most travelers understand that the rustic charm and park preservation efforts sometimes come with trade-offs. Many agree that the natural surroundings and experience outweigh these minor inconveniences.
Booking and Availability
How to Reserve
Bookings for Xanterra lodges can be made online or by phone. Due to the popularity of national parks, reservations are often required months in advance, especially for summer and holiday periods. Many lodges offer flexible cancellation policies and early booking options for the upcoming travel season.
Travel Planning Tips
- Book as early as possible, particularly for Yellowstone and Grand Canyon lodges.
- Check for package deals that include lodging, dining, and tours.
- Be prepared for limited Wi-Fi and bring printed confirmations for remote areas.
Xanterra Parks & Resorts offers a distinctive blend of hospitality, history, and environmental responsibility in some of America’s most cherished landscapes. Whether you’re gazing at the Grand Canyon at sunrise or relaxing in a historic lodge in Yellowstone, Xanterra ensures that your experience is comfortable, educational, and sustainable. By preserving the spirit of the national parks while delivering modern guest services, Xanterra continues to be a trusted name in eco-tourism and outdoor adventure travel.
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